FAQs

At Makingublush Organics, we understand that unanticipated events occur in everyone’s life. 

Unforeseen events such as car problems, traffic considerations, business meetings, and project deadlines, are just a few reasons why one might consider canceling an appointment.

In our commitment to provide tranquil spa experience to all of our clients, we have adopted the following policies: 

A deposit of $20 is required to book your appointment.  The deposit will be use towards your services and can be emailed to makingublush@gmail.com; the answer to the security question should be set to “makingublush” in small letters. Should you cancel your appointment with less than 24 hours notice. Your deposit is forfeited. 

Please arrive for your appointment 5 minutes prior to the scheduled starting time. 

This allows you the time to go over the appropriate client health history brief (new clients), change and prepare for the service. 

All massages and spa treatments have a specific time schedule and early arrival allows for a relaxed and unhurried experience.

If late arrival is inevitable, your service(s) may be shortened in order to keep on schedule. The original treatment time will be charged. 

We regret that late arrivals will not be accommodated an extension time of scheduled appointment.

Please cancel or reschedule no less than 24 hours before your scheduled appointment time. 

Appointments cancelled or rescheduled with less than 24 hours notice will result in a re-booking fee of 50% of the cost of required service. 

No shows and/or multiple appointments canceled less than 24 hours before the appointment time will result in the client having to prepay (in part or in full) to schedule future sessions. 

No shows (defined as not showing up, or cancelling after the appointment time has already started) will result in full payment of future appointments. 

Future appointments will require a 100% non-refundable deposit that will be used toward your session. 

In the event of a cancellation in less than 24 hours or another no show, the deposit will be forfeited. A cancellation or rescheduled appointment greater than 24 hours will not require a loss of or additional deposit.

It is the responsibility of the client to keep MakinguBlush Organics informed of any changes in any medical or health conditions/concerns.

On your first visit with us you will receive a copy of our consent form, this form give us insight to any/all your skin concerns along with any medical condition(s) as well as a COVID-19 questionnaire.

The consent form(s) are kept in accordance with Durham Regional Health Department rules and regulations and, are review annually or upon request by the Health Department.

*Annual rate increases may apply.

*ALL SALES ARE FINAL, HST IS ADDED AT THE TIME OF SALE.

*We DO NOT offer refunds on services, gift cards or retail products.